Diaper changing stations

So I just thought about this scenario and thought I should blog about it.  I recently (over Easter) traveled back to my home state of Indiana and spent A LOT of time in airports with an almost 4 year old and 3 month old baby.  So of course, while I was there we had to go and change diapers and use the bathroom.  In Indianapolis, there was this beautiful family bathroom, that even came equipped with a seat to trap a toddler into while you used the toilet.  LOVE it!  While I didn't actually use the seat, I can understand the need for it and am thankful that someone else thought to put it in there.

However, once in Baltimore, where I had a layover, I went into the restroom to change a diaper and the changing station was outside the stall.  So I change the diaper and go to throw it away, and the trash can is on the other side of the restroom.  Who thought of that?  Someone who doesn't have to change diapers, for sure!  While I applaud the airport for having the changing station outside of the restroom, because frankly what do handicapped people do when parents of young children are in their handicapped stalls changing a diaper, I still find it difficult to manuver with two small children.  The family bathroom is by far the best thought that someone in airports has ever had.  That along with family boarding.  I applaud that as well.

"Thank you for calling me back."

"Thank you for calling me back."  What?!?  "Thank you for calling me back," is what I said to someone this morning for returning my phone call.  Have we gotten to a place in our society where were have to thank someone for calling us back?  Granted I had called on Monday, and it is now Thursday.  Not only did I call on Monday, but called again on Wednesday and now it being Thursday, they finally called me back, and I thanked them?  Shouldn't they have been apologizing to me for not calling back sooner?

Granted, I am a self-described people pleaser.  I hate it when people are mad at me, I hate it when people might even possibly be made at me.  I sit there and stew and think to myself "are they mad?, should I call them or send them a note?, could I have done something differently?"  Even if I wasn't even in the wrong, I try to go out of my way to make people happy (although, I am sure my husband would strongly disagree).  So since I am this self-described people pleaser, I am saying "thank you" for calling me back. 

What do you think is the appropriate time for someone to call you back?  In this particular situation I was wanting some information which I believed to be time sensitive, therefore I called again two days later and left another message.  In today's day and age we are all busy, but how long does it take to make a return phone call.  Especially when it isn't someone that you know personally that isn't going to spend hours on the phone with you?  Are we so busy that we can't remember customer service skills?