"Thank you for calling me back." What?!? "Thank you for calling me back," is what I said to someone this morning for returning my phone call. Have we gotten to a place in our society where were have to thank someone for calling us back? Granted I had called on Monday, and it is now Thursday. Not only did I call on Monday, but called again on Wednesday and now it being Thursday, they finally called me back, and I thanked them? Shouldn't they have been apologizing to me for not calling back sooner?
Granted, I am a self-described people pleaser. I hate it when people are mad at me, I hate it when people might even possibly be made at me. I sit there and stew and think to myself "are they mad?, should I call them or send them a note?, could I have done something differently?" Even if I wasn't even in the wrong, I try to go out of my way to make people happy (although, I am sure my husband would strongly disagree). So since I am this self-described people pleaser, I am saying "thank you" for calling me back.
What do you think is the appropriate time for someone to call you back? In this particular situation I was wanting some information which I believed to be time sensitive, therefore I called again two days later and left another message. In today's day and age we are all busy, but how long does it take to make a return phone call. Especially when it isn't someone that you know personally that isn't going to spend hours on the phone with you? Are we so busy that we can't remember customer service skills?
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